Returns & Exchanges
At TBC Consignment, we take pride in the authenticity and quality of our curated fashion collection. If your purchase does not meet your expectations, you may return eligible items within 14 days of delivery for a refund or store credit.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 7 days of receiving your item.
Prepare the Package
Securely pack the item in its original packaging, ensuring all TBC security tags remain attached and all designer dust bags or boxes are included.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our specialists verify the item's condition and authenticity, we will process your refund to the original payment method within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing